services

Email or call us for more information: 877-24WRITE (249-7483)

Effective, usable, well-written standard operating procedures (SOPs) are crucial to ensure that work gets done and done correctly. Too often, businesses use outdated or unusable SOPs, which can result in poor work quality. The focus of this course is helping participants understand how to write usable, effective SOPs.

Click on any course topic below for more information:

• Identifying Tasks
• Understanding the given task
• Understanding sub-tasks
• Describing tasks and sub-tasks
• Writing the Various Sections
• Obligatory sections of SOPs
• Best practices on including information
• Use language/grammar to write usable SOPs
• Detailing the information appropriately
• Writing the scope
• Writing an Effective Purpose and Introduction
• Targeting users
• Ensuring that the Purpose is clear
• Writing a clear, effective Introduction
• Using Language
• Using simple language
• Writing clearly
• Being concise
• Avoiding verbosity
• Other Aspects
• Using graphics appropriately
• Using numbering
• Including the right amount of information
• Writing warnings and notes
• Writing the glossary
• Ensuring objectivity
• Editing Strategies
• Ensuring clarity and logic
• Editing for appropriate sentence length
• Ensuring clarity
• Ensuring usability

For pricing, contact us