Expert Analysis Of your Communication Channels.
Most organizations assume that writing issues are 100% the fault of the writers, which may or may not be the case.
To make matters worse, organizations may falsely assume that a writing course will solve the problem
When they haven’t taken the time to figure out what’s causing the issues.Our PROS™ Communication Diagnostic will save your organization time and money and help your team hone its writing and reviewing skills.
What we find in our Communication Diagnostic
Lack of writing & review standards
Many organizations suffer from a lack of clear writing and review standards. Without established benchmarks, businesses will struggle to produce professional documents.
Failure to hold teams accountable
When teams aren’t held accountable (typically because the standards are lacking or unclear), deadlines are missed, documents are subpar, and communication workflows are inefficient.
Unclear approach to writing tasks
When writers aren’t clear about project guidelines, inconsistently use tools and resources, or there’s a lack of coherent project management practices, poor document quality results.
A misunderstanding of skills gaps
An organization that makes assumptions about skills gaps (instead of finding out what the real issues are), results in ineffective solutions, such as generic writing courses that fail to address the team’s specific needs.
If this sounds like your organization, consider our PROS Communication Diagnostic.
What you can expect from our PROS Communication Diagnostic
Would you let a doctor operate on your ailing elbow without first doing an x-ray?
Of course not! Think of our Communication Diagnostic as that x-ray that will help ensure you’re spending resources solving the right problem.
This is where our PROS™ Communication Diagnostic comes in.
You'll receive
- Actionable steps
- In-depth findings
- Recommendations for long-term solutions
- A clear path forward
Our process for PROS™ Communication Diagnostic
We begin with a questionnaire that asks stakeholders to identify the issues they see with reviewing and writing in their teams, including how much time reviewers spend reviewing.
We evaluate your team’s documents and any tools your organization has in place (style guides, templates, etc.) for writers and reviewers.
We prepare our PROS™ Roadmap, a report that includes our findings and recommendations.
We review the PROS™ Roadmap with interested parties and discuss the best path forward.
Discover how Hurley Write can help your team
Don't take our word for it, see what our clients have to say.
Judy Lettington
PaxVax
William Walters
IDA
Dan Littlefield
Genentech
Mike Brett
Raytheon
Gregory Marshall
D & H Global Tax Group
Aylia Thomas
Orica US
Aylia Thomas
John Deere
Jacueline Davis
IDA
Mike Brett
conEd
Simon Matthews
Raytheon
Let us help you build a customized program for your team.
Take the first step toward improving your team’s writing by scheduling your free consultation today.
If you’re not a business and are looking for writing courses, click here.
Frequently asked questions
01. What is a communication diagnostic?
You’re probably familiar with diagnostics generally and what they’re designed to do and a communication diagnostic is the same thing—it’s designed to help you pinpoint writing and review issues so that you can fix them.
02. How does the PROS™ Communication Diagnostic identify the causes of poor communication?
The diagnostic process starts with a detailed questionnaire to gather insights from stakeholders about perceived writing and reviewing challenges. The diagnostic team then reviews your organization’s documents, the tools available to writers and reviewers (such as style guides and templates), and the overall processes in place. This thorough evaluation helps pinpoint specific areas contributing to ineffective communication.
03. What outcomes can we expect from undergoing the PROS™ Communication Diagnostic?
Organizations can expect to receive a PROS™ Roadmap report detailing the diagnostic findings, actionable steps, and tailored recommendations. This roadmap provides a clear path forward to address identified issues and enhance both writing and reviewing skills within the team. Ultimately, the diagnostic aims to refine communication processes, saving time and money while improving overall document quality.
04. Are there any prerequisites for an organization to be eligible for the PROS™ Communication Diagnostic?
There are no specific prerequisites for undergoing a communication diagnostic. However, it is ideal for organizations that recognize potential inefficiencies or issues in their communication processes and are committed to improving these areas. A willingness to engage in the diagnostic process and implement recommended changes is crucial for achieving meaningful results.
