Well-written SOPs and technical documents need to be airtight and concise. Train your team to meet regulatory standards without being wordy.
Take the first step toward improving your team’s writing by scheduling your free consultation today.
If you’re not a business and are looking for writing courses, click here.
Our philosophy is that learning should be fun and engaging; to that end, our workshops are highly interactive and taught by professionals who “know their stuff.”
We are also acutely aware that most professionals, when they hear, “we’re having a writing course,” think “Wow! Can’t wait!”
To counter any negative preconceptions, we use
We customize the course by analyzing your team’s writing samples to look for common issues. Then, along with your organization’s stakeholders, we design the course based on these issues. The exercises, breakouts, and examples are designed to ensure that your team can apply concepts to documents with which they’re familiar.
Exercises
Both generic and company-related examples are used to give participants ample opportunities to apply concepts.
Breakouts
The breakouts use one or two samples from the documents we’ve received from your company. In groups of three, participants apply the concepts to one sample. Then, they share what they’ve done with the entire group. The idea behind the breakouts is so that participants can explain the reasoning behind the choices they make; when writers understand the “why” they’re better equipped to continue to apply the concepts.
During the breakout, the instructor is actively visiting each breakout group and providing feedback and asking questions.
Writing well requires practice, practice, practice and time, which is why we recommend coaching or one of our other long-term solutions to ensure the training sticks.
However, you can certainly handle this in-house by giving participants regular writing assignments on which they’re provided feedback that reinforces the concepts they learned in the class, providing a writing mentor/coach within the organization, or by ensuring that they write regularly, even if the writing isn’t work-related. Regular immersion into writing and useful feedback are key in helping ensure that participants can continue to apply the concepts after they complete the workshop.
We certainly do! Our Communication Audit is one way that we can help you with retention, because the audit helps us identify what your team would benefit from the most in terms of helping them continue to improve. If you decide not to have the communication audit, we offer coaching, refresher webinars, and other proven strategies.
Your team can expect to complete a Hurley Write workshop armed with a toolbox of practical tools they can begin to use immediately. We also offer support long after the workshop has ended.
