Case Studies
The work, and what changed because of it.
Engineers, scientists, and IT teams who write documents their colleagues, customers, and auditors have to act on. Each workshop was built on the organization's own documents.
EngineeringFood ProductionGovernmentManufacturerPharma & BiotechTechnology
Engineering
New engineers who could already write.
Onboarding writers took managers' time and still produced inconsistent documents. Three months later, the firm's experienced engineers were mentoring instead of correcting.
Ted Bisson, EVP Read the case study →The slides were doing the talking.
Proposals packed with everything and pointed at nothing. After the workshop the team built lighter decks, in less time, and won new business.
Sharon Billingsley, Project Manager Read the case study →Four offices, one classroom.
AESC's engineers write analyses that utilities and government agencies act on, from four California offices. A live custom webinar series trained them together, and the clarity showed up in everything the company sent out.
Mike Casey, Engineering Manager for AESC Read the case study →Food Production
Government
Manufacturer
Pharma & Biotech
Nobody knew which SOP was the real one.
Duplicated, outdated SOPs and no way to cross-reference them. We found the documents causing the most damage, trained the writers, and compliance with the rewritten SOPs went up.
Samantha Foley, Sr. VP Read the case study →Leadership writing that people actually read.
Genentech interviewed several firms before choosing us. Its leadership team learned to analyze their readers, cut superfluous language, and edit a first draft before sending it.
Brigitte Keon, Global Project Manager at Genentech Read the case study →The science was sound. The report buried it.
A Celgene associate scientist learned to write cell-therapy findings her readers could use, and now gets positive feedback on the reports that used to be too verbose.
Jennifer Paredes, Associate Scientist, Celgene Read the case study →Technology
Most people skim. Write for that.
An IT company needed documents its customers could act on, not admire. The course worked well enough that the company built it into its own curriculum.
Brian McGovern, Technical Manager Read the case study →Help documentation that stops the phone ringing.
Dillard's IT team writes what end users, developers, and executives all depend on. A customized onsite course gave them a repeatable process, and Dillard's has brought us back several times since.
Sarah Gipson, IT Training Manager for Dillard’s Read the case study →Your documents, your workshop.
We build every workshop on the documents your team actually writes, and we have been doing it for 35+ years.