Newsletter
The Write Way
Clear documents. Faster approvals. Fewer rewrites. Every week, Pam Hurley takes apart a real document, names the risk hiding in it, and shows what a fix looks like. Read every edition here, or get the next one in your inbox.
Every Edition
Twelve editions and counting
Newest first. Each one opens in full, exactly as it went out.
“My team sucks at writing”
Documentation risk is real, why you should consider a risk assessment for your docs, and a carton sourcing rewrite that leads with the benefit.
Sep 3, 2026They’re shredding books to train AI. Let that sink in.
Human writing plus AI, what you should know about the FDA and document submissions, and an impact and risk analysis rewrite.
Aug 27, 2026Writing is thinking. You can’t outsource it.
The gap between technically correct and actually usable is where decisions stall.
Aug 26, 2026Your team writes. But do they write the same way?
When five people produce five different documents, writing standards are the fix.
Aug 19, 2026Your report is accurate. Is it usable?
When the data is right but the document still fails review.
Aug 12, 2026The #1 problem I see in engineering docs
The one pattern that shows up in nearly every engineering document we review, plus an invitation to the readability risk webinar.
Aug 5, 2026What happens to a team that can no longer spot AI slop?
Introducing PAM, our custom solution to AI slop, and our free webinar.
Jul 29, 2026An SOP was so bad it struck a natural gas line
Overloaded sentences, a cracked-bag copy makeover, and an SOP that started a fire.
Jul 15, 2026If your root cause is “operator error,” your investigation hasn’t started
Lazy root causes, a cleanroom label rewrite, and a new writing tool you can beta test.
Jul 13, 2026Stop turning verbs into furniture
Nominalizations, a copy makeover, and an FDA warning letter that proves why writing matters.
Jul 6, 2026Escape review hell
Pam’s rants, escaping review hell, and the good, the bad, and the ugly of copy makeovers.
Jun 23, 2026Why your deviation reports keep coming back
Lead with impact, and other things busy reviewers wish you knew.
Webinars
The PROS Readability Risk Assessment®, on video
Two clips from our August 26, 2026 webinar on finding the risk in your documentation before a regulator does.
If you can’t measure it, you can’t improve it
Why a documentation system nobody has measured keeps producing the same failures.
Training is often the wrong Band-Aid
Why sending a team to a course rarely fixes a broken review process.
Get the next edition first.
One email a week. A real document, the risk hiding in it, and the fix. No grammar lectures.